Privacy Policy

Last updated: 01/08/2025

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your information when you visit our website, use our contact form, book a class, or subscribe to our communications.

1. Who We Are

This website is operated by Yoga by Millie, a yoga service based in Bristol. You can contact us via the contact form on the website.

2. What Information We Collect

We may collect the following types of personal data through our website and services:

  • Contact Form: Your name, email address, and message when you contact us via the form.
  • Bookings (GymCatch): Your name, email, and booking details when you register for or cancel classes.
  • Email Subscriptions (Mailchimp): Your name and email address when you sign up for updates or newsletters.

3. How We Use Your Information

We collect and use your information only for the following purposes:

  • To respond to your inquiries or messages submitted via the contact form.
  • To manage class bookings and communicate updates (e.g., cancellations or reschedules).
  • To send you occasional newsletters or updates if you have explicitly subscribed.

We do not sell, rent, or trade your personal information with any third parties for marketing purposes.

4. How Your Information Is Stored

  • Contact form submissions are emailed directly to us and are not stored on our website. We use Gmail to receive and respond to messages.
  • Booking information is managed by GymCatch, which has its own privacy and security policies.
  • Subscription data is stored securely in our Mailchimp account. You can unsubscribe at any time using the link provided in our emails.

5. Legal Basis for Processing (GDPR Compliance)

If you are in the UK or EU, we rely on the following lawful bases for processing:

  • Legitimate Interests: To respond to your messages or manage bookings.
  • Consent: For sending you newsletters or marketing emails (you can withdraw consent anytime).

6. Your Rights

If you are based in the UK or EU, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request that we delete your data
  • Withdraw consent (where applicable)
  • You have the right to raise a concern with a data protection regulator if you believe your data has been handled improperly.

To exercise any of these rights, please use the contact button at the top or bottom of the website.

7. Third-Party Service

We use the following trusted third-party services:

  • Gmail (Google) – to receive contact form messages
  • GymCatch – to manage class bookings
  • Mailchimp – to manage and send subscription emails

Each service has its own privacy policy and complies with data protection regulations.

8. How Long We Keep Your Data

  • We retain contact form emails only as long as needed to respond or follow up.
  • Booking data is held by GymCatch in accordance with their policies.
  • Subscription data is kept until you unsubscribe or request deletion.

9. Cookies and Analytics

We may use basic cookies to ensure the site functions properly. If we use any analytics tools, this section will be updated to reflect that.

10. Changes to This Policy

We may update this policy occasionally to reflect changes to our services or legal obligations. Please check this page periodically.